Use the "Book Appointment" button on our website, choose a department and preferred doctor, and our reception team will confirm your slot by phone or SMS. You can also walk in.
Yes. We accept the Social Health Authority (SHA) and most major private insurance schemes, in addition to cash, M-Pesa, card and bank payments.
A valid ID (or birth certificate for children), your SHA or insurance card if applicable, any previous medical records, and a list of medications you are currently taking.
Yes, our emergency department is staffed and open 24 hours a day, 7 days a week, including public holidays.
Yes, our on-site pharmacy can fill most prescriptions immediately after your consultation.
Your doctor will advise when results are ready and explain them at your follow-up visit, or you can check with the laboratory desk directly.
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Still have questions?
Our patient care team is available to answer any questions about appointments, insurance, or visiting General Hospital.